Terms of Service

1. Who we are

In these terms, "NurtureLead", "we" and "us" mean NurtureLead, and "you" means the person or business that opens an account. By opening an account or using NurtureLead you agree to these terms.

2. The service

NurtureLead is a web app for LinkedIn outreach. It finds people, runs the workflows you set up on the LinkedIn accounts you connect, sends email from your own mailbox and can reply to people with AI.

3. Your accounts and your responsibility

You may connect only accounts that you own or are allowed to use. You are responsible for how you use them and for the safety of your accounts. LinkedIn's own terms apply to your LinkedIn account.

4. Plans

There are four plans: Starter, Pro, Team and Enterprise. Your plan sets how many LinkedIn accounts you can connect, the highest daily limits and the monthly AI replies for each account, and how many people can log in. The prices and limits on the Pricing page when you buy or renew are part of these terms.

5. Free trial

Yearly plans start with a 7-day trial, and you enter a card to begin. Unless you cancel before the trial ends, we charge the full year on day 8. Monthly plans have no trial. There is one trial per card and per LinkedIn account.

6. Billing and tax

Prices are in US dollars and include any tax that applies, so you pay exactly the price shown. A monthly plan is charged every month and a yearly plan every year, in advance, until you cancel. Payments go through secure payment processing, and your card number never reaches us.

7. Cancelling and refunds

You can cancel at any time. Your access continues to the end of the period you have already paid for, and the plan does not renew. We do not give refunds.

8. Downgrades

You can move to a smaller plan. If it allows fewer LinkedIn accounts than you have connected, you choose which accounts stay.

9. Your data after cancellation

After cancellation we keep your data for 90 days, then delete it. The Privacy policy explains what we hold and how we handle it.

10. AI replies

AI replies are sent from your LinkedIn account as you, with no line saying an AI wrote them. You are responsible for every reply sent from your account, whether you approve it or it is sent automatically. Each account has a monthly allowance of AI replies set by your plan.

11. Email

Emails are sent from your own mailbox. An unsubscribe link and your business postal address are added to every email, and anyone who unsubscribes is never emailed again from your workspace. You are responsible for the lists you upload and the emails you send.

12. Agencies and resellers

Enterprise customers can offer NurtureLead to their own clients under their own brand. You bill your clients yourself, and they see no prices from us. You remain our customer, and you are responsible for your clients' use of the service under these terms.

13. Not affiliated with LinkedIn

NurtureLead is not affiliated with, endorsed by or sponsored by LinkedIn.

14. Governing law

These terms take effect on October 3, 2026 and are governed by the laws of the State of Arizona, USA. When these terms change, the new version is posted on this page with its new effective date; using NurtureLead after that date means you accept it.

15. Contact

Questions about these terms go to support@nurturelead.app.